Quality Management – ISO 9001

ISO 9001 helps organisations deliver effective management of their business and services, focussed on meeting the customer’s requirements within appropriate legislative frameworks.  This standard helps companies focus on customer satisfaction, improvement of service delivery and promotes a quality managed approach as standard business practice.

The new standard promotes understanding in the application of risk-based thinking and sets out to help you understand current requirements and the future needs and expectations of customers and other interested parties in dynamic and varying environments.