Welcome to Better Quality Management Systems (QMS)

Better QMS is an independent organisation that provides value for money in supporting clients to achieve UKAS accredited ISO certification..

Welcome to Better Quality Management Systems (QMS)

Better QMS helps clients to achieve UKAS accredited ISO certification

Our consultants are Lead Auditors with experience in managing UKAS assessment in line with ISO 17021 series conformity, including certification activities, witness and operational internal auditing of accredited Certification Bodies. We are experienced in implementing single, combined and integrated management systems for ISO certifications, such as ISO 9001, ISO 14001, ISO 45001, ISO 27001, ISO 42001 and ISO 22301 within a broad range of industry sectors.

Whether you are small or large organisation, we can help develop and implement your ISO management system to achieve and maintain ISO certification, whilst also providing advice, guidance and tailored support to guide you through the process.

Online Management Systems

We can support our clients with the provision of a secure online integrated management system, maintained by us on behalf of the client.  Multiple standards can be used to either integrate or combine ISO standards, including relevant industry sector standards or approved codes of practice.  Our online system may also include non-conformance reporting, document control, training and awareness, with particular focus on operations and performance evaluation.

 

Who We Are

Better QMS is an ISO Consultancy which provides ISO management consultancy services for the delivery of various management systems, which includes the development of documentation, gap analysis and audit support for a range of standards.  This includes onsite and remote support designed to help you achieve ISO certification, maintain certification or provide support so that you just maximise your certification experience.  This is achieved through tailoring our approach to meet your business requirements.

Our auditors have extensive expertise in developing management systems and in achieving ISO certification, for a variety of industry sectors, including public and private organisations.

We can simplify what can be a complex subject matter, for organisations that wish to demonstrate awareness of relevant industry standards, capture current activities and improve their competitive edge in support of the bottom line.  We also offer training courses to cover the adaptation and implementation of management systems, performance improvement and management development with a practical approach to raising organisation awareness and the internal audit process.

Affiliation & Support

Better QMS is a member of the Chichester Chamber of Commerce and is an associate of various certification bodies associate consultancy and network programmes.

Information Security Management - ISO 27001

ISO 27001 provides an overview of information security management systems and the controls to monitor, evaluate and improve the efficiency and effectiveness of information security safeguards.  The selection and implementation of controls should be documented within a Statement of Applicability (SoA).  The statement assists with defining the protection of all forms of information, from data storage to computer servers, PC’s, company noticeboards, mobile devices and even post-it notes, balancing the investment versus controls against losing sensitive and client related information.

The SoA maintains documented security controls and may also be extended to include controls for ISO 27701 – Privacy information management requirements, ISO 27017 – Code of practice for cloud services, or ISO 27018 – Code of practice for personal identifiable information (PII) in public clouds.

ISO 27001:2022 Transition

There are some steps which you will have to follow to transfer your current ISO 27001 to the new ISO/IEC 27001:2022 standard, and this includes the necessary completing updates which can be achieved through Gap Analysis. 

As of 31/10/2025, all certificates to ISO 27001: 2013/2017 will no longer be valid.

ISO 27001:2022 /Amd 1:2024

Climate action considerations should now be implemented to determine whether climate action change is a relevant issue, and this includes review of the requirements for interested parties.

IT SERVICE MANAGEMENT SYSTEMS - ISO 20000

The ISO 20000 series of standards helps improve an organisation’s service quality,
drive efficiencies and adapt to the changing demands of the system requirements.
The standard helps businesses document the design, transition, delivery and
improvement of their services and evaluate whether those services are meeting their
objectives.

Part 1 of the ISO 20000 series provides practical guidance on applying a SMS and is
commonly used for IT services and business services to help ensure effective and
resilient delivery.

Part 2 specifies requirements for establishing, maintaining, and continually improving
a SMS to ensure high-quality service delivery. Its generic approach means
organizations of all sizes or sectors can use the standard to provide assurance in the
quality of their services.

ARTIFICIAL INTELLIGENCE  - ISO42001

ISO42001 is newly released to support information security standards, and focuses on Artificial Intelligence (AI).

The Artificial Intelligence Management Systems standard (AIMS)  outlines the requirements for establishing, implementing, maintaining, and continually improving an AIMS within a business.  It is most relevant to organisations providing and/or using technical AI-related services, developing effective, transparent and fair risk-based controls.

The standard helps manage concerns regarding the  misuse of AI and the potential threat it has on people’s security, data and their lifestyles.  It will show that your business is continually improving its management of AI, with the controls in place to promote AI resilience.

ISO 42001 Artificial Intelligence Impact Assessments (AIIA)

Our AIIA is delivered through the use of the ISO 42005 framework, essential for the development and implementation of AIMS.  This assessment considers the impact on individuals, groups of individuals and society by AI producers (developers) for AI systems they produce.

Implementation of AIMS may positively contributes to UN Sustainable Development Goals 5, 7, 8, 9, 10, 12 and 14.

HIGHER LEVEL OF CYBERSECURITY NIS 2

NIS 2 DIRECTIVE – EU 2022/2555 HIGH COMMON LEVEL OF CYBERSECURITY

The Network and Information Security (NIS) 2, is a European Directive implemented in response to increased cyber risks,  published in December 2022.  The Directive specifies cybersecurity requirements that need to be implemented by EU companies that are considered to be critical infrastructure. 

NIS 2 Gap Analysis

Our comprehensive assessment process is designed to determine how closely an organisation’s existing cybersecurity practices and policies align with the requirements set forth by the NIS 2 Directive, culminating in a Gap Report.  We can help clients determine eligibility with the Directive, along with procedural reporting requirements to a NIS 2 competent authority, aligned with Information Commissioner’s Office (ICO) requirements, if applicable.

Business Continuity Management - ISO 22301

ISO 22301 for societal security and business continuity management systems outlines the requirements needed to develop organisational capacity and resilience in recovering from disruptive incidents to which they might be subjected.  This includes the wider community and the impact of the organisation’s business environment.

ISO 22301:2019 Transition

ISO 22301:2019 places greater emphasis on exercising and testing, which is always problematic in a busy workplace.  The transition period to replace ISO 22301:2012 was extended, and now ends in April 2023.

ISO 22301:2018 /Amd 1:2024

Climate action considerations should now be implemented to determine whether climate action change is a relevant issue, and this includes review of the requirements for interested parties.

ISO 22301 Business Impact Analysis (BIA)

The cornerstone of the BCP is the creation of the BIA which is used to identify organisational vulnerabilities to help determine criticality of assets and prioritise for recovery purposes.  Essentially an exercise in understanding what is important when it comes to building resilience in business operations.  Better QMS utilises  BCI Good Practice Guidelines (GPG) to guide the BIA process.

Quality Management - ISO 9001

ISO 9001 helps organisations deliver effective management of their business and services, focussed on meeting the customer’s requirements within appropriate legislative frameworks.  This standard helps companies focus on customer satisfaction, improvement of service delivery and promotes a quality managed approach as standard business practice.

The standard is designed to promote understanding in the application of risk-based thinking and sets out to help you understand current requirements and the future needs and expectations of customers and other interested parties in dynamic and varying environments.

ISO 9001:2015 /Amd 1:2024

Climate action considerations should now be implemented to determine whether climate action change is a relevant issue, and this includes review of the requirements for interested parties.

Environmental Management - ISO 14001

As with the quality standard, ISO 14001:2015 has a greater emphasis on performance and applies the Plan-Do-Check-Act cycle at all levels of an organization.  The latest structure of the standard can be integrated into any system with other ISO or industry standards and helps organisations improve environmental performance.  The standard promotes effective environmental management, influences organisation behaviour and provides an iterative process to achieve continual improvement, develop awareness of legal frameworks, governance and environmental culture.

A key requirement of the standard is to identify the lifecycle perspective, especially within manufacturing and service based organizations.  We can help create focused action plans to aid implementation of the lifecycle perspective, aspects and impacts in the workplace.

ISO 14001:2015 /Amd 1:2024

Climate action considerations should now be implemented to determine whether climate action change is a relevant issue, and this includes review of the requirements for interested parties.

ENERGY MANAGEMENT - ISO 50001

ISO 50001 for energy management systems will help your business establish industry best practices in energy efficiency, through improving performance and reducing consumption.  The standard is designed to help reduce operating costs, protect the environment and promote an organisation’s credentials.  This can give you a distinct competitive advantage because the ISO 50001 certificate demonstrates to customers and other stakeholders, that your business is committed to reducing greenhouse gas emissions, and reduce its environmental impact.

ISO 50001:2018 /Amd 1:2024

Climate action considerations should now be implemented to determine whether climate action change is a relevant issue, and this includes review of the requirements for interested parties.

ISO 50001 Gap Analysis and Organisation Energy Review

Gap analysis for energy management requires particular focus on critical, high risk or weak areas of your energy management system (EnMS), conducted before your formal audit.

The Energy Review will analyse current and past energy use, including consumption, to identify the significant energy uses (SEUs) and help determine trends and overall performance.  Our logical approach to the Energy Review helps clients establish the Energy Baseline (EnB), culminating in the creation of an organisation Energy Data Plan (EDP). 

Environment Agency – Energy Survey for ESOS Compliance and Reporting

The Energy Savings Opportunity Scheme (ESOS) was introduced to incentivise large UK based businesses to implement energy saving measures and help reduce the UK’s carbon emissions.

We help businesses carry out energy surveys, in line with ISO 50001 requirements, to identify cost-effective recommendations to reduce energy demand and improve overall energy efficiency.

It is a mandatory requirement for organisations that must comply to produce an audit over a 12-month period once every four years.

Occupational Health and Safety (OH&S) - ISO 45001

ISO 45001:2018 is the lates international standard for the managing Occupational Health and Safety systems.  This standard supersedes OHSAS 18001:2007 and provides an improved framework for integrating into existing standards, utilising Annex SL format, of the Consolidated ISO Supplement to the ISO/IEC Directives.  The standard still focuses on identifying hazards, OH&S risks to be managed, plus greater emphasis on leadership, management and non-management consultation and participation with the workforce.

ISO 45003:2020 has been developed to provide guidance on monitoring wellbeing in the workplace through managing psychosocial risk within an OH&S management system based on ISO 45001.

ISO 45001:2018 /Amd 1:2024

Climate action considerations should now be implemented to determine whether climate action change is a relevant issue, and this includes review of the requirements for interested parties.

Contact

Better Risk Limited (t/a Better QMS) registered address: 36a Goring Road, Goring By Sea, Worthing, West Sussex, BN12 4AD